Refund Policy

If you're not satisfied with a paid plan or test-series purchase, you can request a full refund within 7 days of purchase, subject to the conditions below.

• The refund request must be made within 7 days of the original purchase date.
• Refunds are evaluated case by case if you have already attempted a significant portion of the tests included in the purchase — heavy usage before requesting a refund may affect eligibility.
• Purchases made using a coupon or at a discounted/promotional price are refunded at the amount actually paid.
• Content or subscriptions granted for free (e.g. by an admin, or via a free trial) are not eligible for a cash refund.

Email support@testtoppers.com with your registered email address and the purchase you'd like refunded (visible on your My Purchases page). We may ask a few quick questions to understand what didn't work for you.

Approved refunds are processed to your original payment method within 5–7 business days. Google Play purchases are refunded through Google's own refund process — please use the Play Store's order history for those purchases.

Cancelling an auto-renewing subscription stops future billing but does not automatically refund the current billing period — your access simply continues until the period ends. If you want a refund for the current period too, follow the refund request process above within the 7-day window.

• Purchases older than 7 days.
• Free or admin-granted access.

Have a question about a specific purchase? Reach us at support@testtoppers.com or visit our Contact page.